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| 1. How could I get samples? |
Please contact our team to check
the availability and price for samples. and note that sample
price will be higher than our quotation price which is based
on quantity.
Sample order fee can use west union wire money, no credit card
accepted, and sample order fee will be returned when the order
placed. |
| 2.How much the courier freight
will be for the samples? |
| Courier freight depends on the destination
quantity, weight and volume of the samples. please send this
details, and we will let inform you the shipping cost. |
| 3. How can I get your price
list? |
| Use NEED PRICE button to enquire
our sales team or by e-mail to enquire. |
| 4. Can we have our logo or
company name to be printed on your products or the package? |
| Yes, you can print your logo, brand
name and customized package, yes we can do it for free if the
ordered quantity is ateast 1000 pcs. for lesser quantity please
contact our sales team for charges. |
| 5. How to place an order? |
Please send us your purchase order
by e-mail or fax. We need to know the following information
from you in the puchase order:
* Shipping information - company name, street address, phone
number, fax number etc in case of Fedex, Tnt, DHL etc. destination
airport incase of by airfreight
* Product information - model numbers, quantity, etc.
* other requirements if you have. |
| 6. What's your usual payment
term for orders? |
* By Wire transfer ( T/T ) to our
company bank account
* 30% deposit in advance, 70% balance before shipping.
* We accept irrevocable L/C at sight. |
| 7. How can the products be
sent to you? |
For small quantity or weight less
than 45 kgs, sent usually by door to door courier.
For orders from 50 to 500 kgs, can be sent by air freight to
the airport near you.
Also we can arrange LCL shipments by ocean freigh.
The transportation way depends on client's choice. Freight
depends on quantity, weight, volume, transportation way, destination
country. |
| 8. Can you arrange the transportation
for us? |
| Yes. We can arrange air and courier
transportation as per your instructions. |
| 9. What's the warranty of
your products? |
| 1 Year for manufacture defects. |
| 10. How can we become your
distributor? |
| 11. Do you accept OEM projects? |
| yes we accept OEM, ODM projects.
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| 12. Claims and Quality check. |
* Claims for shortage, damages or
defective merchandise must be reported within 72 hours of receipt
of order. No return will be accepted without authorization.
* Quality check by our QC department or third party. |
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